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BS&A Software Blog

Sep
23
Our Assessment Administration Support and Training staff is frequently asked, “When will your Assessment Administration System be available for sale in other States?” Although BS&A has expanded our software sales to states such as Wisconsin, Illinois, Indiana, New Hampshire, Missouri, Arkansas, Georgia, and Florida, we currently do not have plans to develop a CAMA (Computer Assisted Mass Appraisal) module for these states. Our...

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May
20
Please be advised that BS&A is working on program changes for the upcoming summer billing. The update will include Legislation changes for Senate Bill 972. The requirement is to notify taxpayers if their taxes for the prior year went delinquent as of March 1st by placing a message on the tax bill to this effect. A default message will be placed onto Standard Tax bill formats by BS&A, but it is available for you to customize. The default m...

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Nov
15
Support, to me, is giving assistance and/or taking part in helping another. Support means patience and teamwork. It is a time to help others gain knowledge and advance their skills at the position they are working in. Support means being a mentor to others and lending a hand when time permits. Support is a job of nurturing and reliability, making customers aware that someone is willing to help. Support is never leaving a man in the field and alwa...

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Aug
19
Managing projects can be a difficult proposition. In the world of Community Development, this generally means managing multiple departments to ensure many different tasks are performed before a project is complete. Luckily, the BS&A Building Department .NET application is fully equipped with the latest in project management features to help take your development project from the planning and engineering phases all the way through the constru...

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Apr
22
At BS&A, our number one core value is to provide unparalleled customer service. In order to fulfill this commitment, it is imperative for us to hire employees who believe customer service is equally important. We are confident that excellent employees are ultimately what make a good company great, and that is why we take our hiring process very seriously. We not only look for individuals with intellect and competence, but also for people w...

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Why use BS&A Software?

The vast majority of our resources (73%) are devoted to training you, implementing and converting your legacy data, and supporting you. Only 7% of our resources are devoted to sales. We live and breathe service.

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What is important to me about customer service is having any questions I have answered promptly. Also any problems experienced need to be addressed promptly. BS&A response to questions and problem solving has been in a very timely manner. The support team has always been very helpful and polite.
Cindy Shane, City Treasurer

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