BS&A Software Blog

Our Assessing support and training staff are frequently asked, “When will your company expand its presence in the reappraisal and contract assessing part of the Michigan market?” Although the thought of this venture sounds exciting, and aligns somewhat with what we currently offer, we have no plans to expand into this market.  All of our Assessing staff has experience working for local government, and is familiar with what our customers nee...

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This summer BS&A will be hosting User Group meetings for our Financial Management applications. For those who may be unfamiliar, User Group meetings are a great opportunity for our staff to meet our customers face-to-face, showcase new features, and give users a chance to meet and interact with other users of our software. The meetings feature an open forum, where customers can ask our staff and other users questions, and learn a variety of ...

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Support, to me, is giving assistance and/or taking part in helping another. Support means patience and teamwork. It is a time to help others gain knowledge and advance their skills at the position they are working in. Support means being a mentor to others and lending a hand when time permits. Support is a job of nurturing and reliability, making customers aware that someone is willing to help. Support is never leaving a man in the field and alwa...

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Our applications deliver hundreds of built-in reports so you can quickly pick and choose what you need. At the same time, we supply a flexible report writer so you can customize selected system reports or create your own.

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Without exception every member of the BS&A support staff creates an atmosphere where we have felt completely valued and supported. Every interaction that we have had with BS&A has made us feel as though we were working with a valued and trusted co-worker who is genuinely concerned and committed to solving the challenge and achieving a higher level of service to our community.
Steven J. Kingsbury, Treasurer, Finance Director, Director of Information Technology

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